Privacy Policy
Last updated: April 2026
1. Who We Are
Buddys Crafts is a UK-based personalised gifts and card platform.
2. Information We Collect
- Name and email address
- Billing and shipping details
- Account login information
- Customisation uploads (images/text)
- Order history
- Technical data (IP address, browser type)
3. How We Use Your Data
- To process and fulfil orders
- To manage your account
- To provide customer support
- To improve our services
- To comply with legal obligations
4. Legal Basis
We process your data under UK GDPR lawful bases including contract fulfilment, legal obligation, and legitimate interest.
5. Data Retention
We retain order data for accounting and legal compliance purposes, typically up to 6 years.
6. Your Rights
- Access your data
- Correct inaccurate data
- Request deletion (where legally permitted)
- Object to processing
7. Security
We use secure hosting, encrypted connections (HTTPS), and secure payment processors.
8. Contact
Email: info@buddyscrafts.co.uk